Welcome to the Kraken PCs Support We are here to assist you with any inquiries or issues you may encounter while browsing or purchasing from our online computer, PC, and laptop sales website. Our dedicated support team is committed to providing you with excellent customer service and ensuring a smooth and enjoyable shopping experience.
Frequently Asked Questions (FAQs):
How do I place an order on Kraken PCs?
To place an order, simply browse our website and select the desired computer, PC, or laptop. Add it to your cart and proceed to checkout, where you’ll provide your shipping information and payment details.
What payment methods are accepted?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express),and bank transfers. Rest assured that all transactions are secure and encrypted for your protection.
How can I track my order?
Once your order is confirmed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
What is the warranty policy for Kraken PCs?
We offer a standard manufacturer’s warranty on all our products. The duration and terms of the warranty may vary depending on the specific item. Please refer to the product description or contact our support team for detailed warranty information.
How can I request a refund or return an item?
If you encounter any issues with your purchase, please contact our support team within 30 days of receiving your order. We will guide you through the return or refund process and assist you with any necessary steps.
Contact Information:
For any further assistance or inquiries, please don’t hesitate to reach out to our support team. We are available during business hours, Monday to Friday, and strive to respond to all queries promptly.
Email: support@krakenpcs.co.uk
Phone: (01270) 897121
We appreciate your business and look forward to serving you with top-quality computer, PC, and laptop products at Kraken PCs.
